This privacy statement outlines how Bestflightfaredeals Software Corporation, along with its affiliates and our parent company Booking Holdings Inc., collects, utilizes, processes, and shares personal information. This policy pertains to consumers and visitors (collectively, "you") who utilize bestflightfaredeals applications, social media profiles, and various services (collectively, "our Services"). Some of these sites include bestflightfaredeals, sCombined, and Cheapflights. You can contact the bestflightfaredeals company at this location, which is responsible for providing a particular service and managing your information as per this policy. Kindly note that utilizing our services is also governed by the bestflightfaredeals Terms and regulations.
- Via bestflightfaredeals, the premier travel search engine globally, users can find independent providers of travel-related products and services, including accommodation, vehicle rentals, flights, packages, and travel insurance. This entails sharing personal details with various businesses known as "Travel partners," such as s, rental services, airlines, and online travel agencies.
- Other travel agencies are commonly known as "Our group companies." Occasionally, we share personal information with our affiliated companies, and they share personal details with us.
Kindly consult the "How We Share Your Information" section of this policy for additional information regarding the data we share with third parties and the recipients of that data. Kindly note that the privacy policies of third parties and this policy do not influence their use of personal information or their services.
You may have the option to determine how your personal information is shared with external entities and possess further rights. For more information, kindly refer to the Your Choices and Rights section of this policy.
Overview
We collect information directly from you when you visit or utilize our services (for example, when making a reservation). For instance, when you utilize our mobile app, we may also collect data related to you and your device. Occasionally, we also obtain personal data from external sources, such as partner businesses, corporate affiliates, and various external websites, applications, and services.
- We utilize the information you provide or that we collect to enhance our services, such as facilitating quicker bookings, improving response times, and displaying flight reservations and transaction details with our travel partners through bestflightfaredeals and our affiliated companies. Additionally, we use this information to send you marketing communications and more targeted offers and advertisements that may interest you. These uses supplement those outlined below.
- Your information is also shared with third-party services or applications that you use to access your bestflightfaredeals account, including payment processors, other service providers, social media platforms, advertisers, organizational partners, and various business affiliates. Along with marketing our own services, we share information to promote ourselves, facilitate offers and advertisements from third parties that we believe may be of interest to you, and to enhance and improve our services.
How Bestflightfaredeals Safeguards and Maintains Your Personal Information:
To protect your data, we implement administrative, technical, and physical security protocols. We may retain your details for as long as your account remains active and for a short time afterward, allowing for easy reactivation without data loss. We may also continue to use your information as necessary for the purposes outlined below.
- Cookies: We utilize cookies and similar technologies to enhance your experience with our services (including all available offerings), provide you with a customized user experience, and promote our own and other companies' products and services to you.
- You have control over your personal information. Depending on the circumstances, you may adjust your location sharing settings, access and modify your data, decline the sharing of specific information with third parties (including our affiliated companies, travel partners, and other business associates), and/or exercise your right to manage cookies. Further details regarding these options and any additional rights you may have are provided below.
- International Information Transfers: As a global company, organizations in countries beyond your own may access or receive information related to you. Any such international transfers will take place in accordance with relevant laws to protect your information.
- Links to Different Web Pages: Our services might include links to the websites of our affiliated companies, travel partners, and other business associates, including advertisers. It is possible that bestflightfaredeals does not own or oversee these links.
- Kids or Children: Our services are not designed for or intended to be used by children, and we do not deliberately collect information from individuals under the age of sixteen. Aside from travel-related data, we do not collect any other information.
- Modifications to This Policy: This policy is subject to change at any time, and any changes will take effect once they are published in accordance with this policy.
- How to Get in Touch with Us: If you have any inquiries regarding this Policy or how your personal information is handled, please use the feedback form on this page or reach out using the contact information provided below.
Information We Gather, Collect, and Utilize
"Personal information" means any details that can be used to reasonably recognize, reach out to, or connect with you. In the context of this policy, the terms "personal data" and "personal information" can be used interchangeably.
- We obtain your personal information directly from you. You willingly provide us with the following types of personal information when you access or use our services:
- Details regarding the individual, such as name, sex, age, and contact details (telephone number, residence, and email address)
- The reservation details encompass data regarding the airline or carrier name, the and/or vessel, the arrival and destination ports, the departure and check-in dates and times, the arrival and check-out dates and times, preferred meals, baggage details, and layover specifics.
Included within the account settings and details are email addresses and passwords.
Information obtained from social media platforms: bestflightfaredeals might be able to collect personal information about you, such as your name, age, gender, and photo, if you choose to link your account to a social media service.
- Billing information, encompassing credit, debit, and various card details, along with the billing address
- The individuals whose names and contact information you include in your list or whom you notify about reservations or journeys you undertake with our help are referred to as your contacts.
- Instances of your preferences consist of the food choice, the way of communication, the primary airport, the seating layout, and any additional details you provide us.
- The reviews you have submitted, any usernames you have utilized, and any personal details you have provided about others or yourself.
- The material you share via your Guide and additional channels we offer, along with the content you put out independently (such as travel suggestions and personal information you reveal about yourself or others).
- Pictures of you (such as those you post on social media to connect with your bestflightfaredeals accounts, add to your profile, or share for feedback)
- Communication via email with us (including inquiries, conversations, complaints, and any extra information you send to our support team)
Promotional Details: In accordance with the applicable regulations at the time, we will collect any information you voluntarily provide related to a contest, sweepstakes, or other campaign, such as images, videos, captions, and additional content.
- Additional information about yourself or others that you could provide to us via our services or external platforms.
- You have the option to keep certain personal data listed above confidential. It is important to note, however, that certain services of ours, particularly those involving sensitive personal data, require specific personal details to operate effectively.
- Consequently, you might not access a specific service or feature if you decide against supplying the personal information needed for it to operate and provide you with that service.
Private and sensitive data (Confidential data)
Certain legal frameworks might classify specific kinds of information as "sensitive personal information," including your citizenship information, passport number, and redress travel number. Please be aware that we may not be able to accommodate certain reservations without this information, and some bookings might require it. Moreover, our offerings may feature text fields where you can provide details regarding your travel preferences and any special requests, some of which may be more sensitive than you wish to communicate with us or our travel affiliates. Kindly be aware that any information you decide to input in these fields might offer details that, based on relevant laws, could be considered sensitive personal information by us, our travel partners, or other entities (refer to the section below regarding How We Share Your Information).
Instances of this kind of information encompass details regarding dietary needs or adjustments for individuals with disabilities. Finally, several of our features may request your browser or device to provide your precise geolocation data, potentially qualifying it as sensitive personal information. We will not process your exact geolocation unless you explicitly give us permission via your device or browser. We will not use your precise geolocation unless you explicitly grant us permission via your device or browser. You can revoke your consent at any moment if you have willingly allowed us to handle your sensitive personal information. To reach this goal, kindly get in touch with us via the details provided in the section below.
bestflightfaredeals created the personal information.
It was created by Individual Data bestflightfaredeals.
We collect certain personal information about you automatically when you utilize our services. We subsequently draw conclusions about you and your behavior based on this data. By utilizing specific technologies such as cookies and web beacons, among others, we can automatically gather details on your interaction with the Services or communications you receive (such as emails) (for more information, refer to our Cookies and Interest-Based Advertising Policy).
- Regarding device information: While you use our services, we collect certain details about your device (such as your computer, tablet, or smartphone) automatically. This data includes information relating to your hardware and software, local networks, and device configurations. It may cover settings for language, country, and region; IP addresses or other device identifiers; information about domain servers; details about nearby wireless or network access points; as well as your device's operating system, browser, and other software that is installed.
- Concerning usage and performance information: Additionally, as you engage with the Services, we automatically gather personal data about you. Examples of this information include your search history, travel data metrics that you provide, click rates on links, access times, referring website addresses, and overall service performance. It also relates to how you utilize our services.
- Location information: We may automatically collect geolocation information from your mobile device even when the app is not actively running, depending on your consent regarding the collection of location data. This geolocation data might include your city. Additionally, with your permission, we can gather precise geographic location information. Various technologies, such as GPS signals, IP address tracking, Wi-Fi positioning, and cell tower locations, can be utilized to find your exact location. We may use and store your information to improve and tailor specific aspects of our services. For example, we could apply this information when you are in certain cities to better understand your preferences, meet your requests (like assisting you in locating the nearest ), and provide you with more relevant information (such as emails advertising local travel and accommodation options and products). While bestflightfaredeals cannot control your device settings, we recommend enabling location services to fully benefit from the location-based features and functionalities available. Please refer to the section on Your Rights and Choices below for further information on how to modify your preferences, including those related to location data.
- Certain aspects of your profile are assumed: We might also generate, compile, or obtain data through other methods to determine your preferences and interests. This allows us to provide you with personalized services and tailor the advertisements displayed by us and our partners.
- Emails linked to your Trips account: When you choose to sync your inbox with your Trips account, you grant us access to the emails in the email accounts associated with your Trips account to help create travel itineraries. To facilitate this, your inbox will be routinely searched for emails that contain booking confirmations. Following this, a copy of the email is stored in your Trips account, and the relevant travel information is either automatically or manually extracted from these emails and imported into our Trips service. For additional details, please refer to the Trips Services section below.
We gather personal information from external sources. Some categories of personal data may also originate from other entities, including our affiliated companies, travel partners, and individuals who have shared their travel arrangements with you through our Trips service. Examples of these third parties include social media networks, websites, applications, and services (commonly referred to as "third-party platforms"). Along with any other details we collect from your usage of our services, we will utilize and distribute this information if you are currently using bestflightfaredeals for the purposes outlined below. The following types of sources may provide us with personal data:
- Contact details, including the passenger's full name, email address, and other communication methods
- Social media details: If you connect with our services through a social media platform or engage with our social media pages or content by liking or commenting, we may collect information from your social media profile (such as your name, age, gender, photo, and other personal details related to that account) as well as from the social media third-party platform regarding your interactions with bestflightfaredeals.
Data about Browsing, Advertising, Purchases, and Usage
Upon booking your flight, general details about your trip may be shared with our affiliated companies and travel partners. They may provide recommendations for s, other places to stay, or additional services based on this information. We may collect data from external websites, apps, and services, including demographic details about our users, information regarding reservations you have made with them, and data concerning meal and travel bookings.
Private and sensitive data (Confidential data)
The "Purposes" (functions) of your personal data are outlined as follows:
- By offering the services, we mean giving you access to the goods, services, and features that our partners have made available, as well as assisting you with your needs. These could include, among other things, informing the individuals you add to your reservations or to whom you otherwise want to receive notifications about them via the Services, assisting in the management and arrangement of reservations with our travel partners, evaluating travel partners, using our services to pay for their goods and services, and reporting.
- We offer Trips services, which include automatically creating an account on "Trips" when you make a reservation using our services. This account gathers your travel details, allowing you to share them with others to assist in managing and planning your itinerary. If you opt to sync your emails with our Trips service, we will access the emails from the email accounts linked to your Trips account. After reviewing these emails, we will update your Trips account with relevant details, including a copy of the email. To identify which emails are booking confirmations eligible for import into our Trips service, we will review them periodically. (For more information on Trips Services, please see below.)
- To protect your account and access the services, please verify your identity and provide your login credentials as needed.
- You can access the reservations and bookings made through our affiliated companies' websites, applications, and services on your account page.
Discuss your account
How the customers utilize our services, products, and/or features (such as requesting feedback and reviews, answering questions, providing details about trips managed through our Trips service, sending confirmations for your bookings, dispatching administrative and informational emails, or other notifications required by law); addressing inquiries, delivering general customer support, and sending administrative and informational emails (for further details on electronic communication, refer to the section below).
- We may send you marketing materials that we think might interest you, along with promotional information about products or services provided by BestFlightFareDeals, our affiliated companies, or our business partners (refer to the section below for more details regarding Electronic Communications and Your Options and Rights).
- We continuously strive to innovate, improve, and enhance our existing offerings while also developing new ones. This requires us to utilize analytics to understand how you interact with our services, enabling us to create new products and services, such as websites, applications, and experiences that enhance user satisfaction.
- Manage and distribute prizes and entries for contests.
- Pay attention to the details of your purchase.
- Provide our travel partners with access to information and services, including user reviews and usage data.
- Utilize our services in any way you prefer. For example, we might aggregate or deduce information about you to provide more relevant search outcomes, or we could alter our services in various ways to better suit your needs or restrictions. For instance, if you frequently rent vehicles and book accommodations at four-star s while traveling, we may emphasize your past bookings, present a package, or adjust the star rating displayed in your search results.
- Show more relevant ads alongside tailored promotions and commercials, both on our platforms and elsewhere. For example, if you often book stays in Tokyo, we may display advertisements for four-star s on our services or partner with travel and advertising associates to feature these ads on other sites you visit.
- Put a stop to, investigate, and prevent fraudulent, inappropriate, or illegal activities.
- Adhere to the law along with our policies and procedures. This involves dealing with litigation matters, exercising any legal rights or responsibilities, and responding to inquiries from law enforcement or other officials.
- As permitted by applicable laws and as further authorized by you, you can reach out to us at any time using the contact information provided below to withdraw your consent for any future utilization of your personal information.
You have the ability to decline this use of your personal data. You have authority over how your personal data is utilized, depending on the context. For information on how to exercise these and any additional rights you may possess, please refer to the section on Your Choices and Rights below.
Support for Travel
To utilize our Trips service, you can register, send a booking confirmation to us, or make a reservation through our Services. We will collect your travel details here to assist in planning and organizing your travel itineraries. By reaching out to us directly, you consent to us parsing your booking confirmation email, either automatically or manually, and incorporating your information into your Trips account, along with any other data we may have gathered (which may include retaining a copy of the original email). To access our Trips service
- You can send itineraries to anyone you want or give them access to them if you use or have them as part of our trips service. If your itinerary has enough details (like booking reference codes), the recipient might be able to change or cancel their reservation or check-in. For answers to frequently asked questions, you should only inform people that your itinerary is trustworthy. You can also modify the settings and preferences associated with your account by going to the Account page. You run the risk of someone else gathering and using your itinerary if you decide to post it on websites that are open to the public (like Facebook).
Digital communication: In line with the stated goals and any relevant legal
obligations, we may reach out to you via email, SMS, or push notifications on your mobile device to:
- We will provide information about the products and services we offer. Examples of this include technical notifications, security alerts, booking confirmations and updates, receipts, as well as support and administrative communications.
- We may also send you promotional materials; in certain cases, we could inform you about contests, special offers, promotions, prizes, upcoming events, and other information regarding products and services from us, our group companies, travel partners, and other business associates, in accordance with applicable laws and the Your Choices and Rights section below.
- When necessary, we may obtain your consent to make calls to the mobile number you’ve provided, send text messages, place autodialed and prerecorded message calls, and direct dial calls.
Our Responsibilities in Data Management. We generally take on the role of a data controller, which entails determining the purposes and methods for processing your personal data in accordance with EU regulations and data protection laws. We may connect you with our travel partners, who typically act as independent data controllers, to facilitate bookings. We suggest reviewing the privacy policies of our travel partners to understand more about their use of your personal information.
Managing the Basis and the Result: The following legal reasons dictate how we manage your personal information:
- The fulfillment of our agreement with you, for example, if you utilize our services to arrange a trip, we will handle your details so that the relevant airline partner can complete and oversee the booking.
- Compliance with our legal obligations, which involves responding to legitimate requests from law enforcement and other authorized bodies.
- As long as it does not violate your rights and freedoms, processing will be conducted to promote our legitimate interests, such as detecting fraud, personalizing your experience with our services, and presenting online advertisements. It is also essential to comply with any additional applicable legal bases for data processing, particularly those stated by local regulations.
- We implement measures to ensure that your rights are protected when we use your personal data for our legitimate purposes. To learn more about the steps we take to uphold these rights, please reach out to us using the contact information provided in the How to Contact Us section below. Furthermore, as mentioned in the Your Choices and Rights section below, you possess the right to contest such processing.
Consent: In the event that the previously mentioned legal grounds do not justify our handling of your personal data, we will seek your permission for the particular purpose (like sending unsolicited promotional messages via email or other electronic methods) for which we are using your data, in line with the relevant legal regulations.
Combine the Information: In order to generate general statistics that are not associated with you or any individual user, we amalgamate personal details from other users with data we have produced about you, information gathered from other users, and details obtained from third parties (with your approval, if necessary). After the data has been combined and anonymized, it is no longer considered "personal information" and may be utilized for any purpose.
Analysis of Anonymized data: We might utilize information that has been anonymized post-collection, rendering it impossible to trace back to you or any specific user. We could employ every technological resource at our disposal to achieve this. After data has been anonymized or rendered anonymous, it is no longer considered "personal information" and can be utilized for any purpose.
Notice Of Information Disclaimer From Us
- We employ the following methods to disclose the personal information we collect, generate, or otherwise acquire:
- Along with our fellow travelers.
- Within our corporate family of affiliated companies.
- With additional business partners.
- The two of you have journeyed together.
- Through the use of social media platforms.
- Programs or services from third parties that you utilize to access your account.
- How Your Information Is Stored and Secured.
- Content that you allow to be shared.
- To monitor financial transactions.
- Having multiple service providers.
- In the case that a business is acquired.
- To safeguard rights and property.
- As mandated by law and in accordance with it.
- Assemble the information at your request.
In general, we act as the data controller, which entails determining how and why your personal data is processed in accordance with data protection regulations and EU laws. Typically, we connect you with our travel partners, who operate as independent data controllers, to facilitate reservations. We suggest that you review the privacy policies of our travel partners to learn more about their potential use of your personal information.